When a public service fails — water, roads, street lights — we often don’t know which level of government or which department is responsible. This page points you to the right place.
Centre: Railways, central schemes, many national programmes. Use CPGRAMS for central grievances.
State: Police, health, education, many day-to-day services. Use your State grievance portal.
Local: Panchayats and municipalities look after water, roads, sanitation, street lights in your area. Contact your ward councillor or panchayat office.
Related: Documentation · DearSarkar